Why SERVPRO? We are a small business too

12/11/2018 (Permalink)

SERVPRO of East Boston, Chelsea, Revere is your local Water, Fire, Mold Remediation company that delivers you corporate service with local flair.

Did you know that SERVPRO is a local small business? Yes that is right while we have a strong brand behind us supporting our efforts we are a local business. We live in and around the community that we serve. We suffer the same environmental disasters that you do. Our houses have roof leaks in torrential rains. The yards and basements flood when the tides are too high or the storm drains are overloaded.

This pulse on the community separates us from those that live outside of the area or do not understand the challenges of the area. Our team sits on the same streets day in and day out that you do trying to get in to the tunnel out of eastie. We also tug along the bridge driving out of Chelsea. When the lanes on the bridge are closed and 4st exit is inaccessible it affects our teams just as much as it does our clients and those who live out that way. If your street and homes are flooded because the ocean spilled over the causeway again. Know that we will work and do our best to reach you as soon as it reopens up.

As a small local business we work to promote others. Over Small business Saturday we were out in full force with the Revere Chamber of commerce promoting small business in the community. We went and visited some great local business getting ideas for the holiday season of gifting coming up.

Making some local connections is not only the life blood of a small business but it is also the life blood of the cities that we work in. Knowing what the needs of the community are helps us to provide a better service for our clients. Understanding everything from dangerous intersections for pedestrians, to which areas are more prone to flooding. Allows us to better navigate along the roads keeping everyone as safe as possible.

Some of the key places that are strong members of the community are Oceanview kennels who takes in all the pups that have been lost until their families can be found. Or Beach sales that makes sure the best options are available for all your home needs. When we popped over to Kinship florist and saw the beauty that they bring with each display handmade with that little something special. Walking into The Good Diner is like walking into your mother’s kitchen with the wonderful smells and big smiles always welcoming and glad to see you if you stay for a spell or take it to go. Luberto’s was hard at work setting up their window displays for the holiday season. We can not wait to see what they do. It is always such a beautiful store front. Sitting with these businesses allows to add a personal touch to the mundane every day things that we do.

We have a strong relationship with not only the local Chambers of commerce but also the Cities that we work in. Being a community means taking the good with the bad. Which means when there are problems that arise, we try to hear the call and do what we can. We have worked on collecting coats and clothing for an ever growing list kids in need within the city. There have been donations to Oceanview Kennels for the pups to have warm blankets while they wait for new homes or their owners to show up to the bail them out. We have spoken with town officials about the opioid problem and worked to clean up areas of the city for beautification process. Participating in the mutli-cultural events such as the Moroccan festival celebrating the diversity of our service area. These events and more really keep us in touch with the cities. There are members of our team that are even on the Board of directors for some of the local chambers and actively participate in others as well.

As this year comes to a close it is also important to know we support the local first responders that keep our cities safe. They daily put their lives on the line. Supporting the fire and police departments especially when they lose one of there own is essential. It has been a tough year for local engine houses. Fires during the winter months are especially tough. Coming off of the Merrimack Valley gas disaster has tested our first responders to the limits. We want them to know we are thankful for every day they show up and put their lives on the line for our safety.

So when you say why SERVPRO .. you have to really look at the fact that we have the backing of the corporate brand to handle any size disaster that comes our way with the local home town feel. We can be faster to any disaster and will work with you to make it “Like it never even happened.”