Sense of Belonging

5/5/2016 (Permalink)

Fitting the community together one piece at a time

SERVPRO of East Boston still believes that shaking some ones hand is the best way to do business and earn your trust. With technology today that is a little harder to do than it used to be but we strive on achieving that goal. We joined the Business Networking International group ( BNI)  This has allowed us to connect with others  and assess their needs within the community.

Developing, maintaining relationships  and keeping a pulse on the needs of our customers is pivotal to us. Having a pipe break in your home, or sewage backup into your basement is a very devastating ordeal to have to go through. So to can the trials of everyday life, making decisions on what to do with all the stuff you have accumulated over the years, or just some basic spring cleaning. We will be there making it like it never happened.  

One thing that resonates with us is the sense of community and team work that has been established through this network of professionals to help one another not only professionally but personally.

A younger new member of our group who just moved to the area, was in a car accident and was very shaken up and injured yet she was determined not to miss this weekly meeting. She reached out to one of the members to inform us she would be late. That member relayed the information to the chapter president as well as the chiropractor in the group. Upon her arrival she was given a brief exam by the chiropractor, whom advised her she should go to the hospital to get checked out. One of the attorneys in the group gave her a ride over and stayed with her at the hospital. A caterer of the group sent them over lunch while they waited for her to be seen. The acupuncturist and the physical therapist where able to step in and woke with her ongoing care once the extent of her injuries was assessed.

Where can you go in this day and age where so many people are in one place are able to care and look out for each other. This is the heart of the community and exactly what small businesses do, they take care of the community and the people in it. We are so proud to be part of such a great group and look forward to the new experience and opportunities that are sure to come.

Keep your eyes open and stay tuned you never know where we will pop up next